Warranty

Dear customer

You have just purchased a quality piece of LIVNI jewelry! We hope you enjoy!

Here are some facts that will help you:
• The warranty is valid for only one year from the date of purchase.
• Warranty is not valid in case of changing the product and/or adding gold.
• This service will be provided against a warranty certificate, receipt and invoice.
• The warranty is not valid in case of tearing and bending of machine chains.
• Handling the jewelry or opening it by someone who is not authorized by the company, will release the company from any responsibility and obligation to provide service to the jewelry.
• The warranty is valid in cases of falling precious stones such as: diamond, sapphire, ruby ​​and emerald.
• Jewelry that has been changed at the customer's request will not be credited or exchanged.
• To use your warranty, email us at Jewelry@livni.co with a description of the problem and a picture of the product.

We are happy to help and want you purchase with confidence with confidence and enjoy our items!